GHL EXPLORER
The 30 new HighLevel features worth your time, and where to turn each one on.
Automate the ordinary. Humanize the extraordinary.
GoHighLevel + AI tutorials · with Jason Plotkin
The AI agent texts new leads and missed calls first, then tries to book them.
WhereSettings > Labs (look for the Conversation AI Outbound card); AI Agents > Conversation AI > Deploy > Outbound > Triggers
Tip: SMS only for now; needs a sending number with texting registration done.
Pick an old list and the AI writes each person a first message from their history.
WhereContacts > AI Campaign
Tip: Contacts on Do Not Disturb are skipped.
Describe the agent you want, or start from a template, and HighLevel sets it up.
WhereSettings > Labs > Conversation AI: Build with AI; AI Agents > Conversation AI > Create Agent > Create with AI
Tip: Saving doesn't turn it on; outbound is a separate step.
One chatbot routes each conversation to the right specialist agent, with branches and waits.
WhereAI Agents > Conversation AI > Create Bot > Flow Based Builder
Tip: Incoming conversations only; turn it on under Deploy.
The agent understands today and tomorrow, so it stops offering times that already passed.
WhereAgent settings; Settings > Labs > Advanced Time Zone Support
Tip: Advanced Time Zone Support is its own Labs switch.
Managed agents remember facts about each person and save the procedures they learn.
WhereSettings > Labs (look for the Managed Agents memory card); Agent Studio > Managed Agents > agent > Memory
Tip: Memory is per person and per agent, not shared.
The agent waits minutes or days, then follows up on its own, even around appointments.
WhereAgent Studio > Managed Agents > agent > Edit agent
Tip: Waits run 5 minutes to 30 days; waiting is free.
Another app can start your agent by sending data to a unique webhook URL.
WhereAgent > Triggers > Add trigger > Inbound webhook
Tip: Works only while the agent is published.
Import an n8n workflow export and get a draft managed agent that mirrors its logic.
WhereAgent Studio > Managed Agents > Import from > n8n
Tip: Credentials and API keys don't come over; reconnect your apps.
Give an agent its own computer to browse sites, manage files and run scripts.
WhereAgent > Capabilities > Computer
Tip: Payments and deletions always need your approval.
Voice AI picks up incoming WhatsApp calls, as the main receiver or as a backup.
WhereSettings > WhatsApp > Calling
Tip: Incoming calls only; WhatsApp calling must be on the number.
Record WhatsApp calls and get speaker-labeled transcripts in Conversations.
WhereSettings > WhatsApp > Calling > Recording and transcription
Tip: Free for now; Meta may charge later. Get consent first.
Play recordings, filter missed calls, add notes and transfer calls from your phone.
WhereMobile app > Call Dialer > Recents
A short looping video next to your chat button replaces the plain text prompt.
WhereSites > Chat Widget > Style > Appearances > Enable Video avatar
Tip: MP4 or WebM, up to 60 seconds and 25 MB.
See how many visitors open your chat and turn into leads.
WhereSites > Chat Widget > Insights
Tip: Click any number to see the records behind it.
Scan a campaign's content, sender setup and reputation for spam risks before it goes out.
WhereMarketing > Emails > Campaigns > Send or schedule > Check now
Tip: A clean result doesn't guarantee the inbox.
HighLevel's warm-up mailboxes email each other and slowly ramp up, so a new domain builds a good reputation.
WhereEmail Services > Dedicated Domain and IP > Domain Warm-Up
Tip: Beta by request; your domain needs a verified SSL certificate.
See how your email looks in apps like Gmail and Outlook before you send.
WhereSettings > Labs > Inbox Preview; email builder > Inbox preview
Tip: Each email app you pick uses one preview.
Describe an email and AI builds it from your brand colors, or writes a whole sequence.
WhereMarketing > Emails > Create with AI; Email sequences > Create with AI
Tip: Nothing sends until you confirm the audience and start time.
Split new contacts across workflow paths and send everyone new down the winner.
WhereAutomation > Workflows > Add action > A/B Test
Tip: 2 to 10 paths; ties go to the first path.
Comments on your Social Planner posts land in your inbox with the post for context.
WhereMarketing > Social Planner > Settings > Comments
Tip: Only posts made through Social Planner sync.
Set the reviews AI's brand voice and guardrails, and hold sensitive reviews for approval.
WhereReputation > Settings > Reviews AI
Tip: Your role needs the Manage Reviews AI Agents permission.
Build and run TikTok lead generation campaigns from inside HighLevel.
WhereAd Manager > Create Campaign > TikTok
Tip: Your instant form must already exist in TikTok Ads Manager.
Search words, names, emails or phone numbers across your whole inbox.
WhereConversations > search icon
Tip: Needs at least 3 characters; current sub-account only.
Look up a contact, check your calendar or start a workflow by call or text.
WhereAsk AI > Dispatch > Connect Phone
Tip: Set a 6-digit PIN for voice calls.
Scores out of 100 how easily ChatGPT, Claude, Perplexity and Gemini can find a business.
WhereSettings > Labs (look for the AI search visibility card); Marketing > Prospecting > Marketing Audit Report
Tip: A good score doesn't guarantee AI will recommend the business.
Video calls inside HighLevel with transcripts, AI summaries and breakout rooms.
WhereMeeting Room > My room; Calendars > meeting location > Meeting Room
Tip: Turn on transcription during the meeting; recording alone won't create one.
Set a scan limit or an expiry date on a dynamic QR code without reprinting it.
WhereSites > QR Codes > Create QR Code
Tip: Duration counts from when you create the code.
Offer several paid plans in one community, each with its own channels, events and courses.
WhereMemberships > Communities > Settings > Subscriptions > Add plan
Tip: Turning on 'Make this community free' pauses paid plans.
Import only the HubSpot contacts, deals, companies and tasks you need, filtered by date.
WhereContacts > Import > Import from HubSpot > Preview and import
Tip: Leaving filters empty imports everything.